How to buy
A clear route from requirement to order.
Pentcray is trade only and does not operate a shopping cart. Start with your business requirement, then we confirm the current commercial detail before any commitment.
The buying process
Four useful steps. No catalogue maze.
You do not need to identify individual product codes before contacting us. A category-level brief is enough to start.
- 01
Tell us what you need
Share your business type, channel, delivery region and the household categories you want to review.
- 02
Review current options
We confirm the relevant current lines and the information available for them, including case formats and availability.
- 03
Agree the order details
Trade pricing, quantities, payment terms, timing and fulfilment are confirmed before you commit.
- 04
Build the relationship
Once an account is approved, come back to us for repeat requirements, current ranges and new sourcing enquiries.
What to include
A better brief gets you a more useful response.
- Your business type and sales channel
- The categories or formats you need
- Your expected purchasing level
- Your delivery region and timing
- Any useful compliance or documentation requirements
Do not send bank details, payment-card information or identity documents through the public forms. If further checks are needed, the team can explain the appropriate secure process.
Buying questions
The practical detail, upfront.
Who can apply for a trade account?
Pentcray considers businesses and other organisations buying for resale or operational use. Every application is reviewed and submission does not guarantee approval or supply.
Can I see prices online?
The website does not publish a retail catalogue or fixed online price list. Current trade pricing is provided against a relevant range enquiry and confirmed before order.
Are there minimum order quantities?
Case sizes and minimum quantities can vary by line and order. We confirm the applicable quantities when we respond to your requirement.
What payment options are available?
The applicable payment basis is confirmed in writing for an approved account or order. A website application never implies that credit has been granted.
How does delivery work?
Fulfilment options, timing and charges are agreed for the specific order and delivery location. Please include your delivery region in the first enquiry.
Can I ask for product documentation?
Yes. Product information and documentation vary by range; where relevant information is held, approved trade customers can request it during the buying conversation.
Start with your requirement
Ask for the current range information.
Tell us which categories matter to your business and include your delivery region so the team can respond in context.